Returns & Refunds

WMC Returns & Refunds Policy

Last updated: October 19, 2026

At WMC (Women Made Confident), we want you to feel confident shopping with us. If an item is not right for you, you can request a return within 30 calendar days after delivery, subject to the conditions below and applicable consumer protection laws.

1. 30-Day Return Window

Request your return within 30 calendar days after your order has been delivered. The delivery date is normally the carrier-confirmed delivery date. If you believe the delivery record is incorrect, contact us so we can review it. After your request is approved, please ship the items within 14 calendar days of receiving return instructions. Do not send returns without approval.

2. Return Eligibility

Eligible returns must be unworn, unwashed, unused, unaltered, with original tags attached and in their original packaging where reasonably possible. Please include your order number or other proof of purchase. Returns are inspected before approval of any refund or exchange.

3. Items Not Eligible for Change-of-Mind Returns

  • Gift cards and delivered digital products or access services where clearly identified as non-returnable at purchase.
  • Intimate apparel or swimwear with removed hygiene seals, or items that cannot be safely resold for hygiene reasons.
  • Items clearly marked Final Sale before purchase.
  • Items worn, washed, altered, or damaged after delivery.

Regular discounted items are not automatically final sale unless clearly marked. These exclusions do not apply where a return, repair, replacement, or refund is required by law, including for defective, damaged, misdescribed, or incorrectly supplied goods.

4. How to Request a Return

  1. Email wmcclothing9@gmail.com with your order number, the item(s) you wish to return, and the reason for the request.
  2. For incorrect, damaged, or defective items, include clear photographs when reasonably possible.
  3. Wait for our return approval and packing instructions before mailing your items.
  4. Use a tracked shipping service and retain proof of postage until your return has been processed.

5. Approved Return Address

WMC Returns
18117 Biscayne Blvd #1728
Miami, FL 33160
United States

This is our approved return mailing address, not a walk-in retail location. Contact us for authorization before sending a package.

6. Return Shipping Costs

For a change-of-mind return, including a preference or fit issue, the customer is responsible for return shipping. Original shipping charges are not refundable unless required by law. We do not charge a restocking fee. If WMC shipped an incorrect item, or an item arrived damaged or defective, WMC will cover reasonable return shipping costs or provide return arrangements, as appropriate.

7. Refunds

When we receive an eligible return, we will inspect it and email you the outcome. Approved refunds are issued to the original payment method within 8 business days after inspection and approval. Your bank or payment provider may need additional time to post the funds. If a refund has not appeared after that period, contact wmcclothing9@gmail.com with your order number so we can investigate.

8. Exchanges

If you want another size or color, contact us during the 30-day return window. Exchanges depend on availability and approval. We will explain any applicable reshipping costs before proceeding. Incorrect, damaged, or defective items will be handled at no additional return-shipping cost to you, subject to applicable law.

9. Incorrect, Damaged, Defective, or Missing Items

Please contact us promptly after noticing a problem and provide your order number and relevant details. We will review the issue and arrange an appropriate remedy, such as a replacement or refund, in accordance with applicable law. Nothing in this policy limits your statutory rights or remedies or any applicable cancellation or withdrawal rights in your location.

10. Contact WMC

Customer Service: wmcclothing9@gmail.com
Website: wmcclothings.com